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Information Technology Services
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96586 Requisition #

Open to 100% remote work to those that live outside of the ten San Francisco bay area counties.

Relocation or sponsorship will not be provided for this position.

 

Stanford’s central IT organization has an opening for a Systems Operations Analyst. Technology Consulting Group (TCG) is an entrepreneurial and forward-thinking team with a keen focus on intuitive customer service.

This is a full-time position in a fee-for-service organization that uses a cost-recovery model to fund our operations. Our portfolio consists of cloud deployments with Amazon (AWS), Google (GCP) and Microsoft (Azure), virtualization (VMware) and on-premise servers. We also provide database administration and backup solutions. We have about 550 systems and 100 databases under our care. We engage with the entire Stanford community providing knowledge and expertise as our number one service. We are growing our team of fourteen technologists. You would be joining the Operations team working as a Systems Operations Analyst. For more information on TCG, visit https://uit.stanford.edu/tcg.

 

Regular Activities:

  • System administration activities: Patching, securing, monitoring, maintaining systems and the performance of workloads are the primary responsibilities for this position. We’re looking for someone whose keen interests and technical savvy can be put to good use deploying technical resources and finding efficiencies.
  • Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrades of operating systems and server environments.
  • Monitor and analyze resource usage to recommend/develop enhancements to system capabilities and performance.
  • Compare, evaluate, and implement new technologies. Integrate systems into the computing environment.
  • Document systems infrastructure for users, support, and consulting personnel.
  • Act as liaison with various departments across campus.
  • Facilitate vendor relationships.

 

Qualifications:

Job Requirements

  • Bachelor’s degree and five years of relevant experience, or a combination of education and relevant experience.
  • Strong systems configuration experience (ex: Puppet)
  • Solid grasp of Linux-based operating systems (Red Hat, Debian) and Windows Server
  • Scripting for automation highly desired (ex: Python preferred, but modern alternatives welcome)
  • Default use of command-line interfaces for performing operational activity
  • Critical thinking and problem-solving skills to autonomously solve work-related issues
  • Knowledge of System Reliability Engineering (SRE) practices and philosophies
  • Experience maintaining online presence and team connection when working remotely
  • Humility and empathy, to know what matters to our clients with a focus on meeting their best interests
  • Curiosity, with a proclivity towards automation
  • Ability to explain complicated technologies in readily consumable language
  • Patience and grit to deal with the normal fits, starts and pauses common in academic environments
  • An embrace of cross-team collaboration and multi-stakeholder decision-making

Physical Requirements

  • Constantly perform desk-based computer tasks, grasp lightly/fine manipulation. Frequently sitting.
  • Occasionally stand/walk, twist/bend/stoop/squat, reach/work above shoulders, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds. Rarely kneel/crawl, climb (ladders, scaffolds, or other, grasp forcefully, use a telephone, writing by hand, lift/carry/push/pull objects that weigh 21>40 pounds.

Working Conditions & Standards

  • Exposed to high voltage electricity, noise >80dB TWA, confined spaces, hot temperatures, heavy metals.
  • Occasional extended hours and some weekends
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

 

WHY STANFORD IS FOR YOU:

 

Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives.  We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community.

Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. 
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums. 
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

For more information:

As a 501(c)(3) non-profit, you may qualify for the Public Service Loan Forgiveness program with the Department of Education.  For more info: https://financialaid.stanford.edu/loans/repayment/forgiveness.html

 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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