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Information Technology Services
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95234 Requisition #

This position will engage researchers in the use of a broad set of state-of-the-art research computing and data (aka Cyberinfrastructure) systems, tools, and software to enable research productivity, specifically focused on environments appropriate for working with high risk, regulated data at Stanford. The individual in this role will partner with colleagues and researchers to educate research users on how best to use provided computing resources, developing new workflows and helping ensure end-to-end pathways from data resource planning and acquisition to compute and analyze phases of projects. 

 

Academic Technology Specialist 2/3

Job Family: Information Technology Services

Job Series: Academic Technology Specialist

Job Code:4722/4723

Grade: I/J

Exemption: Exempt

Job Series Matrix URL: View PDF

 

Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

 

JOB PURPOSE:

For level 2, participate in the integration of information technology into research activities, especially for data analysis and computation involving high risk or otherwise regulated data. Provide assistance in the direct integration of technology into research projects.

 

For level 3, lead the integration of information technology into research activities, especially for data analysis and computation involving high risk or otherwise regulated data .  Provide leadership for using technology in research, learning, and community building. Manage or provide assistance in the direct integration of technology into research projects.

 

CORE DUTIES:

  • Solutions Development: Help facilitate the design and debugging of research workflows alongside researchers. For level 2, participate in the development of resources, seminars, courses, or workshops to disseminate information about uses of technology for research.  For level 3, lead the development of resources, seminars, courses, or workshops to disseminate information about uses of technology for research. 

  • Actively encourage and support the use of computer-based tools by developing and implementing new tools and resources for researchers, assisting them with the tools, disseminating knowledge of these tools throughout the program or university, and creating and supporting an infrastructure that allows use of the tools in research, teaching and/or learning.
  • Researcher Engagement: Regularly engage a broad set of researchers (faculty, postdocs, students and staff) through support requests (e.g. email, ticketing systems, Slack, Zoom, chat) and in person consultations during office hours and as projects require or researchers request. Consult with and help researchers and/or departments to incorporate technologies into faculty research projects.  Stay abreast of trends and research priorities by regular attendance at on-campus research seminars, workshops, and colloquia, and by regular outreach to and engagement with other IT teams supporting research at Stanford.

  • Partnership and Collaboration: Connect and coordinate interactions between researchers and technology providers. Provide regular communications to systems and software/data professionals on the team, documenting research project needs and serving as primary team point of contact for new projects as well as ongoing research engagements.

  • Documentation and Training: Enhance learning with full awareness of the local research computing and data landscape. Create training materials and provide/teach training sessions for basic use of Research Computing’s high risk research environments for research teams.

  • Coordinate academic research technology policies, procedures and support.

  • Innovation: For level 2, participate in projects to develop innovative uses of technology for research, student learning and/or community building.  For level 3, initiate and lead projects to develop innovative uses of technology for research, student learning and/or community building.

  • Consult on development of software applications, or work with on- or off-campus resources to develop or adapt software solutions.
  • Consult with and help researchers and/or departments to incorporate technologies into faculty research projects. Provide outreach and advocacy within and across departments for effective uses of research technology.

  • For level 3, provide departmental and campus leadership for using technology in research.

 

 

MINIMUM REQUIREMENTS:

Education & Experience:

For level 2, a Bachelor's degree plus four years of relevant experience, or combination of education and relevant experience. 

For level 3, an advanced degree plus seven years of relevant experience, or combination of education and relevant experience.

 

Knowledge, Skills and Abilities:

  • Demonstrated knowledge of and experience using common research analysis tools, including SAS and/or Stata, R, Python, and others
  • Ability to quickly learn and adopt new technologies and programming tools as needs are expressed through research users
  • Understanding of the research data life cycle and academic research project funding mechanisms, constraints and goals
  • Outstanding communication skills with both technical and non-technical clients
  • Customer/client/user-focused approach to listening, supporting and developing technical solutions
  • Ability to interact effectively, respectfully and tactfully with all members of the academic community, regardless of rank; demonstrated experience working in an environment with colleagues of diverse backgrounds and customs
  • Excellent time management and project management skills. Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals

For level 3,

  • Excellent leadership skills
  • Demonstrated experience in designing research-focused applications or tools; thorough understanding of software development life cycle and quality control practices
  • Ability to define and solve logical problems for highly technical applications.
  • Demonstrated experience leading activities on structured and unstructured team development projects
  • Ability to recognize and recommend necessary changes in user and/or operations procedures.

 

Certifications and Licenses:

None

 

PHYSICAL REQUIREMENTS*:

  • Almost constantly perform desk-based computer tasks
  • Frequently sitting, grasp lightly/fine manipulation
  • Occasionally stand/walk, lift/carry/push/pull objects that weigh 11-20 pounds
  • Rarely writing by hand, use a telephone
  • Ability to meet in-person with colleagues and research teams at Stanford research sites or on the Stanford campus

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

 

WORKING CONDITIONS:

  • Occasional extended hours and weekends
  • Occasional overnight travel
  • Rotating on-call responsibilities during Stanford’s annual winter closure and other extended breaks

 

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
  • Visa sponsorship is not available for this position.

 

This position has a hybrid work arrangement which requires a minimum of 2 days per week on-site.

 

*Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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