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Information Technology Services
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102665 Requisition #

This is a fixed-term assignment, estimated to last 3 years.

This is a remote-eligible position.

The Network Service Manager is a member of the Network Engineering Team which is part of University IT, the central IT organization for Stanford University. The individual in this position reports directly to the Director of Network Engineering.
As the Network Service Manager for the Network Engineering Team, this individual will utilize his/her/their portfolio/program and financial management skills; customer service skills and resource demand management skills to assist the Director of Network Engineering in a variety of tasks including program/project management, resource forecasts, driving results, gathering and reporting on the status of various tasks, alignment with and reporting to the senior executive teams on a wide-array of efforts and goals.
Primary responsibilities:

  • Working with other departments to develop budgets and plans for the various Network Engineering programs and efforts.
  • Evaluating and assessing the programs’ strengths and weaknesses.
  • Monitoring projects and overseeing project managers and vendors to ensure goals are met.
  • Meeting with stakeholders to discuss program status and goals.
  • Organizing daily activities based on the goals of the organization.

Qualifications:

  • Bachelor's degree, plus 10-years of experience, or an equivalent combination of education and experience desired.
  • Ability to work comfortably in an environment with concurrent tasks and changing priorities/resources is required.
  • Ability to communicate effectively and excel in tasks that involve conflict management, diplomacy, and decision-making.
  • Exceptional customer relationship skills, consensus building skills, and ability to establish effective working relationships in a diverse and distributed organization; flexible in adapting to clients’ changing needs.
  • Ability to resolve conflict.
  • Ability to anticipate impact on clients and other stakeholders.
  • Develops and maintains a productive working relationship with project sponsors, key customers, and team members.
  • Experience with managing projects involving solution evaluation, implementation and upgrades.
  • Ability to schedule and manage tasks effectively.
  • Excellent written and verbal communication skills.
  • Cost control and budgeting skills.
  • Teamwork and motivational skills.
  • Organizational and multitasking skills.
  • Detailed understanding of relevant technical knowledge and problem resolution.
  • Strong customer relationship skills, consensus-building skills, and ability to establish effective working relationships in a diverse environment.
  • Demonstrated ability to lead, motivate, and develop staff.
  • Experience in data analysis and budget management.
  • Consulting experience, with a focus on operations management.
  • Proven success in a project management role.
  • Nimble business mind, focused on developing creative solutions.
  • Strong project-reporting skills, with focus on interdepartmental communications.

The expected pay range for this position is $118,000 – $204,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

 

Why Stanford is for You
 
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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