Audio Visual Field Engineer

🔍 Business Affairs: University IT (UIT), Redwood City, California, United States

📁: Information Technology Services

📅   : Nov 16, 2023 Post Date

📅   : 101439 Requisition #

University IT (UIT) AVT Solutions team, part of the Business Affairs organization at Stanford University, is dedicated to delivering world-class service and technological solutions to advance research, teaching and learning, administration, and healthcare. Stanford University is expanding its Audio/Video (A/V) services, and we are looking for an AV Field Engineer who can excel in orchestrating and prioritizing timely deployment of multiple large A/V systems and equipment refresh projects in a fast pace and fluid environment. In

This position reports to the Director of UIT AVT Solutions. The responsibilities center around client engagement, AV system consulting and implementation oversight, and ensuring the solution functions as intended, and meets the use cases for the venue. During the project, responsibilities include oversight for the installation and testing of the system, troubleshooting issues as they arise, facilitating client training and acceptance of the systems.

Core Responsibilities

Partner with supporting AV deployment resources e.g., service manager, project managers, system programmers and administrators, design engineers, network engineers, communication technology engineers, vendors and third-party integrators to develop the proposal and complete the project deliverables per scope, budget and schedule commitments.
Collaborate and coordinate with architects, facilities engineers, interior designers to understand dependencies, and ensure the AV system aligns with their requirements and scope of work.
Define and document standard installation guidelines of AV equipment to meet the University IT’s standards and specifications*
Develop/update AV standards to ensure solutions address the current needs of the University*
Evaluate product and evaluate potential suppliers, and act as the primary subject matter expert*
Update and enforce best practices for installs, commissioning of systems.
Serve as on-site SME for vendors (installation, electrical, programming)
Final commissioning and testing of AV system
Client training on system functions and limitations
Conduct pre-install walkthrough to Identify potential issues.
Validate new designs for documented project requirements.

Minimum Qualifications

Education & Experience:

Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Specific experience in network design, implementation, analysis, and project management. In-depth experience in the implementation and support of large-scale AV projects

Proven successful track record planning and managing AV system projects, including ability to lead and mentor.
Experience coordinating with AV vendors and integrators on programming and installation activities.
Working knowledge of web conferencing tools e.g., Zoom, WebEx, Microsoft Teams.

Knowledge, Skills and Abilities:

Excellent oral and written communication skills, with ability to communicate complex technical concepts to non-technical individuals.
Ability to remain calm, engage collaboratively and take action in ambiguous and stressful situations.
Analytical troubleshooting skills.

Certifications and Licenses:

CTS, CTS-I Certifications preferred.

Desired Certifications

Equipment: Cisco, Samsung Commercial Displays, Panasonic, Shure MicroFlex, Extron, QSC, Biamp, Atlona, Crestron, etc.
Extron programming interface, Q-SYS
Cisco Call Manager Device Configuration

Physical Qualifications

Constantly perform desk-based computer tasks
Frequently sitting, grasping lightly/fine manipulation
Occasionally stand, walk, kneel, and/or crawl
Rarely climb e.g., ladders, scaffolds, twist, bend stoop, squat, reach or work above shoulders; lift, carry, push, pull objects that weigh up to or more 40 pounds.
Must be able to occasionally crawl into tight spaces.
Possess good visual acuity.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Work Standards

When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $116,000 – 133,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

We are not able to provide relocation for this position. Stanford University is an affirmative action, equal opportunity employer.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information