📁
Information Technology Services
📅
88713 Requisition #
Thanks for your interest in the Telecommunications Attendant Trainee position. Unfortunately this position has been closed but you can search our 629 open jobs by clicking here.

 

Qualifications

  • Ability to multitask, exercise tact, diplomacy, good judgment under pressure, and to hold information confidentially such as patient information, according to HIPAA (patient privacy rules).
  • Ability to operate telecommunications equipment, with demonstrated keyboarding skills (corrected typing rate of 40-50 WPM), head set, phone usage and basic computer (PC or MAC) skills.
  • Ability to communicate clearly, concisely and effectively with callers, clients, staff and management.
  • Ability to work and communicate effectively in a team environment.
  • Experience working in a customer service environment, with demonstrated ability to handle high call volumes, use multiple phone lines, 2-way radio usage, preferably in a University and/or a Medical Center setting.
  • Preference would be to have hands-on experience with MS Windows systems and complex console operations, such as the Spok System which interfaces with the University registry, paging systems, hospital public address system, automatic call distribution (ACD system).
  • Polished and courteous telephone manner with clear speaking voice.
  • Excellent speaking, writing and spelling of the English language.
  • Flexibility to work any and all shifts (Day, Swing, Owl) any day of the week 24/7 including Holidays.
  • Ability to sit for up to three hours at a time, and to use a headset.
  • A high school diploma is required.

 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

 

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

 

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

 

We are not able to provide relocation or sponsorship for this position.

 

Thank you for your interest in Operator Services!

 

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Business Affairs: University IT (UIT), Stanford, California, United States

📁 Information Technology Services

Business Affairs: University IT (UIT), Stanford, California, United States

📁 Information Technology Services

Business Affairs: University IT (UIT), Stanford, California, United States

📁 Information Technology Services

Global Impact
We believe in having a global impact

Climate and Sustainability

Stanford's deep commitment to sustainability practices has earned us a Platinum rating and inspired a new school aimed at tackling climate change.

Medical Innovations

Stanford's Innovative Medicines Accelerator is currently focused entirely on helping faculty generate and test new medicines that can slow the spread of COVID-19.

Technology

From Google and PayPal to Netflix and Snapchat, Stanford has housed some of the most celebrated innovations in Silicon Valley.

Advancing Education

Through rigorous research, model training programs and partnerships with educators worldwide, Stanford is pursuing equitable, accessible and effective learning for all.

Working Here
We believe you matter as much as the work

Group Dance Class In A Gym
Nora Cata Portrait

I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.

Nora Cata

School of Engineering

Students Working With A Robot Arm
Philip Cheng Portrait

I get to apply my real-world experiences in a setting that welcomes diversity in thinking and offers support in applying new methods. In my short time at Stanford, I've been able to streamline processes that provide better and faster information to our students.

Phillip Cheng

Office of the Vice Provost for Student Affairs

Students Working With A Robot Arm
Denisha Clark Portrait

Besides its contributions to science, health, and medicine, Stanford is also the home of pioneers across disciplines. Joining Stanford has been a great way to contribute to our society by supporting emerging leaders.

Denisha Clark

School of Medicine

Students Working With A Robot Arm
Laura Lind Portrait

I like working in a place where ideas matter. Working at Stanford means being part of a vibrant, international culture in addition to getting to do meaningful work.

Laura Lind

Office of the President and Provost

Getting Started
We believe that you can love your job

Join Stanford in shaping a better tomorrow for your community, humanity and the planet we call home.

  • 4.2 Review Ratings
  • 81% Recommend to a Friend

View All Jobs