Technical Specialist (CSA1)

MINIMUM REQUIREMENTS:

Education & Experience:

Experience with various operating systems and computing devices. Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting. 

Knowledge, Skills and Abilities:
●    Strong communication and interpersonal skills.
●    Ability to provide excellent client service.
●    Ability to apply diagnostic techniques for problem troubleshooting.
●    Ability to apply information technology best practices, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.

PHYSICAL REQUIREMENTS*:
●    Constantly perform desk-based computer tasks.
●    Frequently sitting, use a telephone, grasp lightly/fine manipulation, bending, lifting, standing, and carrying equipment.
●    Occasionally lift/carry/push/pull objects that weigh 21-40 pounds.
●    Rarely kneel/crawl, climb (ladders, scaffolds, or other), writing by hand, sort/file paperwork or parts, grasp forcefully.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:
●    May require extended hours and weekends, on-call rotation.

WORK STANDARDS:
●    Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
●    Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.