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Project Management
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95660 Requisition #

**This opportunity is available to internal Stanford candidates only.**

JOB PURPOSE:

This development assignment is designed to allow a qualified candidate to learn about IT roles in the University as well as across campus.  It includes working as a University IT (UIT) Business Relationship Manager as well as working on selected strategic initiatives.  After one year of successful performance, the incumbent will be placed in an appropriate role in UIT where their skills are matched with the organization’s needs.

As a Business Relationship Manager, the incumbent will establish and nurture productive working relationships at all levels with Stanford’s schools and departments to understand their academic and administrative business strategies, and to help shape their current and future use of information technology. Relationship Managers strive to accelerate campus partners’ longer-term objectives by seeking opportunities to leverage existing University IT services and working with them to understand how the UIT service portfolio should evolve to support their goals.

 

Core Duties of Business Relationship Manager (50% of assignment)

●    Build and maintain long-term strategic partnerships with key stakeholders, including academic and IT leaders to promote and facilitate productive collaboration opportunities.
●    Gain a deep understanding of our campus partners’ business needs and share perspectives on their goals and business drivers to aid UIT’s effectiveness in providing technology services. 
●    Understand current UIT services and know the teams who manage the services. 
●    Identify gaps and opportunities in UIT’s service portfolio.
●    Work with partners to mediate in cases where there are conflicting demands for services and to understand and establish relative priorities where they have multiple demands for UIT.
●    Leverage and evolve BRM program elements such as information campaigns and early demand tracking and shaping.
●    Participate in promoting high campus partner satisfaction levels; review client satisfaction survey results and present recommendations for corrective actions and continuous improvement.
●    Identify conditions that could affect UIT service utilization or indicate an opportunity for a new or enhanced service. These could include changing needs, pain points, new technology trends, and other evolving conditions. Initiate appropriate exploration activities, and recommend next steps to UIT leadership. 
●    Participate in existing and evolving BRM projects and programs such as Campus IT Plan.

 

Additional responsibilities (50% of assignment)

●    Participate in two or three priority University IT initiatives, based on skills and project needs
●    Incubate new or expanded UIT service offerings for Smartsheet, Airtable, Tableau and/or other similar services 
 

 

Education & Experience

Bachelor's degree and ten years of relevant experience, or combination of education and relevant experience.

 

Knowledge, Skills and Abilities

●    Strong capabilities in the following: functional analysis, fit/gap analysis, requirements documentation and process flow charting, presentation of options and solutions facilitation, issues analysis and resolution, and business process improvement.
●    Strong understanding of the software development lifecycle and methodologies.
●    Solid understanding of project management body of knowledge discipline.
●    Strong listening, negotiation and conflict resolution skills.
●    Solid verbal and written communication skills.
●    Ability to work effectively with the entire suite of Microsoft Office products.
 

 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
 

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