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Minimum requirements
Education & Experience:
Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience.
Knowledge, Skills, and Abilities:
- Experience with implementation, configuration, support, design, and planning of Jamf and Microsoft Endpoint Manager(Intune/SCCM/MECM) rollouts to an enterprise organization.
- Knowledge of macOS and Windows environments, including hardware and software, at an advanced level.
- Proficient in one or more modern, general-purpose scripting languages (ex: PowerShell, Python, Bash).
- Experience with basic troubleshooting and network concepts with a fundamental understanding of network environments.
- Understanding of Microsoft Azure, Microsoft Intune, Azure Active Directory.
- Mid to advanced knowledge of security concepts and best practices.
- Experience using ticketing systems such as JIRA and ServiceNow to provide excellent customer support.
- Ability to work well independently and as a team member.
- Ability to train others in applications and system fundamentals.
- Experience with middleware and infrastructure.
- Experience with build automation, continuous integration, or continuous deployment tools is a bonus.
Core duties include:
- Build, install, configure, analyze, tune, and troubleshoot the operating system to achieve optimum performance.
- Resolve complex system problems and provide consultation or training.
- Configure and assist in the design of systems and network security.
- Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrade operating systems and workstation environments.
- Compare, evaluate, and implement new technologies and integrate systems into the computing environment.
- Document systems infrastructure for users, support and consulting personnel, and developers.
- Train personnel who provide support and consulting services to users.
- Act as liaison with various departments across campus.
- Facilitate vendor relationships.
- Management of Apple Developer Console and Google Play Console.
Why Stanford is For You
Envision a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and outstanding perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TEDTalk, film screening, or listen to a renowned author or global leader.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall or choose from hundreds of health and fitness classes at our excellent exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more!
How to Apply
Interested? We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a cover letter along with your online application.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
This position may be eligible for full-time remote work from any location in the U.S., with periodic visits to campus once travel restrictions are lifted.