Sr. Financial Aid Counselor

Your primary responsibilities include:

• Analyze financial aid data in preparation for need analysis based on GSB policies and procedures maintaining an audit trail;
• Review and analyze financial documents, including tax returns for accuracy, Verification Worksheets and adjust awards accordingly utilizing GSB needs analysis and principles;
• Evoke professional judgement and knowledge of institutional and federal policies when reviewing financial aid packaging;   
• Manage the GSB Nonprofit/Public Service Loan Forgiveness Program; review applications, determine eligibility, process and disburse funding to applicants and maintain annual database providing critical reports as needed;
• Interpret and communicate GSB, University, and Federal policies and procedures to current students and applicants on financial aid availability, eligibility requirements, application procedures, and fund disbursement;
• Counsel students on budgeting issues and financial obligations to the University and their lenders;
• Manage numerous databases in compliance with federal and institutional regulations;
• Develop efficient office procedures to facilitate the efficient and accurate information and application flow;
• Manage GSB Financial Literacy series of workshop, scheduling events, coordinating with speaker and advertising the workshops to students;
• Answering telephones, ordering and maintaining office supplies, distributing mail, and providing administrative support along with other tasks as assigned.

Additionally the ideal candidate will have:

• Excellent organizational, interpersonal, counseling, and written & verbal communication skills. 
• Extreme attention to detail and confidentiality required.
• Be able to prioritize and execute multiple priorities.  Self-motivated, able to learn quickly, and work as a team in a fast-paced, high-pressure environment. 
• Manage large volume of materials efficiently and apply complex guidelines accurately.  Demonstrated quantitative skills. 
• Must be able to work in a professional manner with a diverse group of graduate students and officials. 
• Requires an energetic individual who can maintain a sense of humor in an ever-changing environment. 

* - Other duties may also be assigned

• Bachelor’s degree and 3 years Financial Aid Experience or equivalent. 
• Must have solid computer skills, including knowledge of Microsoft Office suite, especially Word, Excel, email and familiarity with student database management.  Proven record of dependability, regular attendance, and punctuality.
• Preference for 3–5 years Financial Aid experience and familiarity with PeopleSoft student administrative system, EDExpress, and ELM preferred. 

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

• Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues.
• A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
• A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
• Discovery and fun. Visit campus gardens, trails, and museums.
• Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!

We pride ourselves in being a culture that encourages and empowers you.

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application. Your one-page cover letter should briefly describe your background in customer service and provide examples of your experience with attention to detail, responsiveness, and decision-making.