Specialized Services Associate, Gift Processing

MINIMUM REQUIREMENTS: 

Education & Experience: 

Bachelor’s degree and two years of relevant experience or combination of education and relevant experience. 

Knowledge, Skills and Abilities: 

• User knowledge and demonstrated experience of financial systems, internet and computer literacy. 
• Understanding and ability to apply basic accounting skills and concepts. 
• Demonstrated communication skills, including ability to prepare materials for and clearly and effectively communicate information to internal audiences and client groups. 
• Discretion, integrity, and the ability to work with highly confidential material are essential; general understanding of accounting principles is also required.   
• •    Dependable, reliable, and capable of working as a team with the Development Services staff to ensure that gifts and biographic information are processed quickly and accurately.  
• •    Knowledge of Windows, Microsoft Office applications, especially Excel, and Outlook (or another email system) skills are highly desirable.   

Advanced level of demonstrated proficiency in the following areas:    

• Policies and Procedures:  Understanding of fundraising and development and the link between gift processing, fundraising and his/her daily tasks is necessary. Able to apply Development Services procedures and university policies to gift processing and biographic updates. 
• Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency.  
• Able to deal intelligently and sensitively with the public by phone, fax, or email and to work cooperatively with OOD and other university staff.   
• Interaction:  Demonstrate a high degree of professionalism in their work and ability to interact successfully with a wide variety of internal and external customers. Demonstrate customer service expertise and orientation. Excellent follow-through, tact, integrity, and the ability to handle confidential information are a must. 
• Versatility:   Extraordinary attention to detail, ability to work with minimal supervision and as a full member of the team; flexibility in changing tasks and priorities; ability to handle pressure, a high-volume workload, frequent interruptions and strict deadlines with minimal absences.   
• Decision Making and Problem Solving:  Demonstrate initiative and independent decision-making in areas such as identification of problem areas or situations; development, implementation, and completion of any necessary solutions; creation or revision of procedures as needed; professional advice and response to internal and external inquiries. 

Certifications and Licenses: 

None 

PHYSICAL REQUIREMENTS*: 

• Constantly sitting. 
• Frequently perform desk-based computer tasks, use telephone, writing by hand, sort/file paperwork. 
• Occasionally stand/walk, lift/carry objects weighing 11-20 pounds. 
• Rarely reach/work above shoulder. 

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. 

WORKING CONDITIONS: 

• Routine extended working hours during peak cycles. 
• Work location the main Stanford campus.  Hybrid work schedule available. 

WORK STANDARDS: 

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. 
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. 
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu. 

WHY STANFORD IS FOR YOU: 

Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives.  We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community. 

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TEDTalk, film screening, or listen to a renowned author or global leader.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health and fitness classes at our excellent exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. 

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.