Residential Programs Coordinator

To be successful in this position, you will bring:

• Bachelor’s degree and two years of relevant experience or combination of education, training, and relevant experience. 
• Self-motivation, leadership, action-orientation, ability to work independently and cross-functionally, make sound decisions and deadlines, and the ability to foster a cooperative working environment.
• Experience with crisis response and risk management.
• Ability to facilitate conflict resolution in a high stress environment.
• Ability to establish effective and cooperative working relationships with a diverse group of students, instructors, staff, parents, guardians, colleagues, and the public, showcasing empathy and flexibility in communication and collaboration.
• Ability to demonstrate tact and diplomacy when dealing with difficult issues 
• Strong leadership skills with an ability to foster a cooperative work environment and to oversee and provide basic direction to staff.
• Strong verbal and written communication skills to clearly and effectively communicate information to internal audiences, external audiences, and management.
• Basic computer skills, including experience with Microsoft Office Suite. Relevant computer systems/technology experience.
• Ability to understand financial transactions, and to ensure and apply compliance with legal, financial, and university policies and external regulations.
• Commitment to anti-bias education, approaching work duties through an inclusion and belonging lens.
• A valid U.S. driver’s license; and eligibility to drive program rented vans.
  
  

In addition, preferred requirements include:

• Experience executing student life programming in the residential environment.
• Experience working in a higher education setting or with the pre-college student population is preferred.
• Advanced public speaking skills to present information to students, instructors, staff, parents, guardians, colleagues, and the public.
• Knowledge of project management tools and best practices.
• Experience working productively with individuals from a variety of backgrounds, and the ability to discern how marginalized populations may have differing needs.

Working Conditions:

• Routine extended working hours during peak cycles; travel to school/unit sites across university.
• On-call rotation during program dates, committing to planned and unplanned after-hours and weekend work while the programs are in session

The expected pay range for this position is $67,000 - $85,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17000 staff. We seek talent driven staff to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ride-sharing incentives, discounts and more!

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a resume AND cover letter along with your online application. Your one-page cover letter should briefly describe your background in student support and customer service, and you should also provide examples of your experience with attention to detail, responsiveness, and decision-making.

**Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

*Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law

* Visa sponsorship is not available for this position.  All candidates must be eligible to work in the U.S.