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Minimum Knowledge Skills and Abilities
• Exceptional customer service skills. Ability to interact well with the public and maintain a positive, professional attitude even under trying circumstances.
• Effective oral / written communication skills including the ability to interact with a diverse group of people.
• Flexibility and calmness in dealing with the public.
• Ability to assimilate and understand information in a manner consistent with the essential job functions and translate information accurately and effectively to others. Ability to follow verbal and written directions.
• Ability to use sound judgment and independence in determining priorities and handling situations.
• Knowledge of and/or ability to learn and apply a variety of University and departmental policies.
• Ability to keep sensitive information strictly confidential at all times.
• Ability to use and/or learn to use two-way radio for communication even during stressful conditions.
• Familiarity and/or ability to learn the Stanford Campus.
• Ability to work independently as well as part of a team.
• Computer skills in basic applications (e.g., Word, Excel, WordPerfect).
• Ability to pass and maintain certification in First Aid/CPR training.
• Desire to learn, accept and promote the Department’s Core Values.
• Possess and maintain a valid CA driver license.
• Be 18 years of age or older.
• High School diploma or GED.
Physical Requirements
• Frequently stand/walk, sit, perform desk-based computer tasks, grasp lightly/fine manipulation, operate foot and/or hand controls.
• Occasionally use a telephone/radio, write by hand.
• Rarely kneel/crawl, climb (ladders, scaffolds, other), reach/work above shoulders, grasp forcefully, use a telephone, sort/file paperwork or parts, scrub/sweep/mop, lift/carry/push/pull objects that weigh <40 pounds to a height of 18-24 inches repeatedly.
• Vision no more than 20/100 correctable to 20/30 in each eye with normal color vision.
• Normal hearing abilities in each ear.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Working Conditions
• Shift work (days, swings, overnights, weekend, holidays) is required.
• Required 24-hour response availability seven days/week for emergency situations.
• May be exposed to active laboratories, outdoor work and inclement weather conditions.
• Will work mandatory overtime.
Work Standards
• When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable department and University policies and procedures, including but not limited to the personnel policies and other policies found in the university’s Administrative Guide and the Department of Public Safety General Orders.
Special Requirements
• Applicant must pass a complete background investigation including a search of local, state, and national files for criminal history.
• Must be able and willing to respond to and work large-scale special events as well as unplanned critical incidents, sometimes with little advance notice.
• All personnel working for the department are responsible for providing public safety services to the community. Personnel will be trained to perform duties outside their normal day-to-day responsibilities, such as dispatching and/or emergency call taking and/or special events logistics support, so they are able to provide support during emergencies and special events. Training includes familiarity with the Incident Command System.
• PSOs may be selected to be trained to respond in the event of a chemical, nuclear and or biological threat. This response requires wearing Class B personal protective equipment including a full suit, mask or respirator and gloves over the regular duty uniform. When trained and equipped, the worker must be able to pass a fitness and lung capacity test on an annual basis.
• Must be able to take and pass a thorough medical examination.
• PSOs must successfully complete the Field Training Program; PSOs that do not successfully complete the Field Training Program are subject to termination.
• Must successfully complete Forklift driving and familiarity training.
• Must be able to participate and successfully complete the Oleoresin Capsicum (OC) spray testing. This requires the PSO recruit to submit to being sprayed with OC (pepper spray).
Selection Process (specific order of the process is subject to change)
• Application
• Detailed personal History Questionnaire (PHQ)
• Interview with Department and University personnel
• Extensive background investigation
• Medical Examination
• Personal Interview with the Director of Public Safety
*The Stanford Department of Public Safety does not pay the candidate for travel expenses associated with testing/interviewing, unless otherwise indicated by the department at the time of call for interview.
“Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.”