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Program Manager, Designing Social Systems

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Program Manager, Designing for Social Systems

Job Code: 4121

Job Grade: H

FTE: 50-60% (negotiable), Exempt, 1 Year Fixed Term        

Location: The Hasso Plattner Institute of Design (“the d.school”)

School of Engineering, Stanford University   

 

The d.school at Stanford:

At the Stanford d.school, students and faculty from across the University come together to work together to solve problems in a human-centered and creative way. A strategic initiative of the School of Engineering, the d.school is an exceptional innovation and collaboration space at Stanford and is a thought leader and a pioneering model for design and innovation programs across the world.

 

Designing Social Systems program at the d.school:

The purpose of Designing for Social Systems is to empower leaders and practitioners in the nonprofit, philanthropy, government, and social impact fields to work in more effective, human, and strategic ways. In collaboration with these practitioners, we aim to redesign how this work is done, develop more effective interventions, and advance the sector as a whole.

 

The DSS Program Manager will:

  • Participate as a member of the Designing for Social Systems (DSS) Program by taking part in weekly team meetings and proactively communicating and collaborating with team members. Our program is always changing and we constantly try new things. Bring flexibility and a willingness to go on that journey with us and contribute to emerging work that needs to be done.
  • Plan and prepare all logistics for Program events, both at Stanford and off-site. This includes reserving spaces at Stanford, ordering food (including separate accommodations for those with dietary restrictions), securing janitorial services, purchasing supplies, printing materials, negotiating hotel and bus contracts. Serve as an on-site point-of-contact for attendees.
  • Oversee and manage the Program’s application, acceptance, and registration processes.
  • Be a friendly first point-of-contact for members of the public, answering questions via e-mail and by phone.
  •  Coordinate with workshop partners to create positive workshop experience for participants and partners.
  • Arrange workshop fieldwork interviews: contact potential partners, describe project objectives, and arrange appointments with interviewees. Reach out to the public to secure interviewee subjects.
  • Coordinate with workshop coaches to arrange for their participation in the Program and pre-program meetings, and coordinate their payment.
  • Oversee all Program purchasing transactions, including verifying purchase card transactions and travel card expenses for the team. Process an array of financial transactions, ensuring work complies with complex internal policies and external regulations which may require interpretation. Keep track of and process revenue collected from multiple sources, in the form of credit card payments and bank transfers, in collaboration with the d.school Finance team.
  • Review accounting transactions and documents for completeness, accuracy, and compliance; and resolve accounting issues by identifying data anomalies, deviations from established procedures, and unusual issues. Run, review, analyze and share financial reports.
  • Recommend, assist, test, or implement process streamlining, system improvements or work flow changes.
  • Edit, track and manage Program webpage with timely edits and updates. Work with d.school communications manager.


To be successful in this position, you will bring:

  • Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
  • Demonstrated experience with cloud-based applications, including Google Docs (including text, spreadsheets, slides, and forms) and Google Drive.
  • Ability to apply accounting skills and concepts using Stanford financial software.
  • Strong organizational skills, keen attention to details, and demonstrated success in following through.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • A proactive attitude in identifying program needs and challenges, and a bias to action in resolving those challenges.
  • An ability to prioritize and provide a self-directed approach to project management.
 

In addition, preferred requirements include:

  • Experience working in the social sector (non-profit, government, foundation), and passion for social impact work.
  • Experience using Adobe Acrobat and InDesign. Experience building and editing SquareSpace websites.
  • Capability with basic graphic design and layout (flyers, posters, handouts).
  • Experience organizing and holding events (working with catering/vendors, creating welcoming atmosphere for attendees, working ‘behind the scenes’ to keep events on track).
  • Experience with Stanford Oracle Financial System a plus.
 

This is a part-time (50-60% negotiable), one-year fixed term position. The job location is at the d.school on the main Stanford University campus.

 

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodations to perform the essential functions of his or her job.

 


How to Apply:

Click on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application. Your one-page cover letter should briefly describe your relevant background. Please provide examples of your experience with attention to detail, responsiveness, and decision-making. Most importantly, tell us why you want to join our team.


The d.school is committed to welcoming and supporting a diverse community of learners, teachers, and doers. As such, people with personal or professional experience as part of communities of color and underrepresented groups are especially encouraged to apply.

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