Job Title: Student Services Officer 2
Working Title: Program Director for Student Service Organizations
VPUE Unit: Haas Center for Public Service
Location: Stanford Main Campus; Hybrid option available (at least 3 days/week onsite)
Job Code: 7502
Job Grade: H
Exemption Status: Exempt, 100% FTE, Continuing
Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a collaborative team member of VPUE, you have a unique opportunity to advance and support programs that touch and enhance the lives of every undergraduate student at Stanford.
The Haas Center for Public Service is seeking a Program Director for Student Service Organizations. The Program Director is responsible for supporting and advising student service organizations, collaborating with other Haas staff on supporting one-time service events, and supporting student service activities focused on civic engagement. The Program Director oversees an array of activities and advising designed to cultivate ethical and effective service and engage students in multiple public service pathways. This person will report to the Associate Director for Programs.
In this role, you will:
● Administer the Cardinal Commitment program in which students register their long-term service commitments and received access to resources that support their service.
● Coordinate resources for student service groups and individual students, including room reservation requests, transportation support and student group storage.
● Identify and evaluate data needs, manage the implementation and development of technology for student registration in Cardinal Commitment and application for transportation support and other resources.
● Serve as the Haas Center’s primary liaison to the Office of Student Engagement and other student affairs units involved in student advising and major student service initiatives.
● Advise and support student service group leaders and members in the knowledge, skills and dispositions that enable them to engage in sustained service.
● Mentor the student leaders of key student service groups including but not limited to Alternative Spring Break (ASB) and Stanford in Government (SIG). Coordinate Haas Center programming conducted in collaboration with these closely affiliated groups.
● Serve as subject matter expert and event consultant for student groups focused on civic engagement, including the Democracy Day student planning committee.
● Facilitate public service training and workshops for student group leaders and members, including the fall quarter workshop series for Alternative Spring Break.
● Reconcile complex issues; analyze diverse transactions from multiple sources.
● Summarize data from multiple sources, prepare and manage reports and presentations.
● Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
● May oversee, analyze and assist in financial processes and development of budgets.
● Serve as a key member of a project team.
● May train and supervise other staff, volunteers and temporary workers.
● Support occasional evening and weekend events.
● Frequently sit, perform desk-based computer tasks. Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
*-The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
To be successful in this role, you will bring:
● Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
● Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
● Advanced analysis and problem-solving skills.
● Advanced computer skills, including experience with Microsoft Office Suite.
● Advanced customer service skills.
● Relevant computer systems/technology experience.
● Understanding of financial transactions.
● Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
In addition, preferred requirements include:
● Advanced degree in relevant field
● Understanding of and experience with principles and practice of student development, ethical and effective community service, and service-learning in the higher education context.
● Skill and experience in advising students individually and in groups.
● Ability to manage time effectively, handle multiple assignments and activities, and track many details while under pressure and with frequent interruptions.
*-Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job.
About the Office of the Vice Provost for Undergraduate Education (VPUE)
As the designated gateway to undergraduate education at Stanford, VPUE strives to connect students intellectually with the full range of our educational opportunities and to promote the active engagement of all faculty, instructors and staff with undergraduate students.
For undergraduates, VPUE is the nexus for programs and initiatives that help students define and achieve their intellectual ambitions and develop a sense of civic purpose at Stanford. These include investigative introductory courses taught by esteemed faculty, targeted classes in writing and rhetoric, undergraduate research support, academic advising and mentoring, overseas and off-campus study programs, evidence-based and inclusive learning and teaching practices, and opportunities to pursue public service campus-wide. For faculty, VPUE serves as a principal conduit for furthering interaction with undergraduates and discovering ways in which working with students can enrich one’s research agenda. VPUE collaborates with faculty, staff, and students to provide the world-class experiences for which Stanford is known. All VPUE resources are dedicated to involving faculty with the undergraduate experience, connecting students with transformative opportunities, and fully realizing a liberal education at Stanford.
https://undergrad.stanford.edu/about
VPUE advocates for and supports diversity, equity, inclusion, and belonging at Stanford through our teaching, policies, programming, and partnerships across the university. VPUE seeks to create a work environment motivated and shaped by the principles of diversity, equity, and inclusion, in which all staff explicitly and mindfully act to implement these principles. We seek a work environment which values input from all, transparency, and openness in decision-making, and respectful and supportive engagement.
About the Haas Center for Public Service
Stanford University’s Haas Center for Public Service serves as the hub of Cardinal Service, a campus-wide initiative to make service a distinctive feature of a Stanford education. The Haas Center inspires and prepares students to create a more just and sustainable world through service, scholarship, and community partnerships. Guided by the Center’s Principles of Ethical and Effective Service, students engage in local, national, and global service across diverse pathways—community engaged learning and research, community organizing and activism, direct service, philanthropy, policy and governance, and social entrepreneurship and corporate social responsibility.
Cardinal Service focuses on four dimensions that have proven transformative in the lives of students: a full-time, quarter-long service experience (Cardinal Quarter); community engaged learning classes (Cardinal Courses); sustained service engagement (Cardinal Commitment); and support to integrate service into any career and pursue work in the public interest (Cardinal Careers).
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:
● Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
● A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
● A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
● Discovery and fun. Stroll through historic sculptures, trails, and museums.
● Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
*-Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
The expected pay range for this position is $95,000 to $105,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
How to Apply
If you’re ready to work for an organization that nurtures diversity, respect, professional development, and a supportive work-life balance, we invite you to explore this opportunity and apply online. To be considered, please submit a cover letter and resume along with your online application. Your cover letter should briefly describe your background and experience in higher education, public service and advising.
Completed applications will be reviewed on January 27, 2025.
http://stanfordcareers.stanford.edu
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