Operations Coordinator and Technical Support

Minimum Education and Experience Required

Associate degree and two years related, demonstrated facilities management experience, or a combination of education and relevant experience. 

Minimum Knowledge, Skills and Abilities Required

• Strong organizational and time management skills; initiative

• Interpersonal skills, mature judgment required to interact effectively with a broad range of people, including faculty, vendors, both individually and in groups

• Ability to coordinate and manage multiple projects with competing priorities, meet deadlines and project plans with short and long-term end dates

• Experience working with internal and external vendors and service providers

• Background knowledge of emergency preparedness plans and their implementation

• Working knowledge of Microsoft Office Suite

• Attention to detail and accuracy

• Ability to complete tasks thoroughly and in a timely manner, even with frequent interruptions

• Reliable and punctual to a regular work schedule

• Ability to work well independently as well as on a team

• Sound judgment in prioritizing tasks, projects and office needs

• Excellent front office demeanor and attentive/positive/pleasant customer service attitude

• Excellent written and verbal communication skills

• Strong computer skills (Microsoft Office, online calendaring, email)

 Job Knowledge (Preferred)

• Familiarity using a Mac

• Comfortable using the Internet to research topics; search

• Familiarity using other Stanford systems, such as Work Orders, Event & Labor Services (ELS)

• Sunflower (property/asset management); SPARC (Stanford Property Administration Resource Center)

• iSpace (space inventory)

• OrderIT (SU phones; cell phones; international calling plans)

• 25Live (room reservation)

• Conversational Spanish would be an advantage

Physical Requirements

• Frequently stand/walk, seated, performs desk-based computer tasks.

• Occasionally climb (ladders, scaffold, or other), twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, use a telephone, writing by hand, lift/carry/push/pull objects that weigh up to 20 pounds.

• Rarely: kneel/crawl, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.

• Ability to obtain and maintain a California Non-commercial Class Driver’s license and drive day or night.

 Work Standards

• Must comply with the California Vehicle Code and Stanford University requirements when operating university-owned vehicles.

• Interpersonal Skills:  Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.        

  *A background check will be required for all final candidates. 

**To be considered for the position, please attach resume and cover letter to your application.

Working Conditions

• ORSL events occur seven days a week, and often take place in the evenings. This is therefore not a M-F, 8am—5pm job, and genuine flexibility is required. Work schedule will be 40 hours/week, usually M-F or SU-TH, but often requiring weekend hours (including Saturdays), some evenings, and occasional holidays. These working hours will not usually require overtime but rather some flexibility for the 40-hour working week, as events determine.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.