📁
Information Technology Services
📅
80869 Requisition #
Thanks for your interest in the LOCKSS Technical Support Specialist position. Unfortunately this position has been closed but you can search our 858 open jobs by clicking here.

MINIMUM REQUIREMENTS:

Education & Experience:

Experience with various operating systems and computing devices. Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting.

At the LOCKSS Technical Support Specialist 2 level:

● Two-year college degree and two or more years of relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

● Strong communication and interpersonal skills.
● Ability to provide excellent client service.
● Ability to apply diagnostic techniques for problem troubleshooting.
● Ability to apply information technology best practices, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.

Other Relevant Knowledge, Skills and Abilities may include:

● Ability to learn new technologies and processes quickly.
● Ability to perform basic Linux system administration, including operating system upgrades, software installation and configuration, and package version control.
● Knowledge of common Linux utilities and ability to write simple custom scripts.
● Knowledge of or ability to learn about basic security concerns and solutions, including configuration of SSH, VPNs, and firewalls.
● Familiarity with Docker, Kubernetes, Puppet, or other modern devops technologies is a plus.

PHYSICAL REQUIREMENTS*:
● Constantly perform desk-based computer tasks.
● Frequently sitting, use a telephone, grasp lightly/fine manipulation, bending, lifting, standing, and carrying equipment.
● Occasionally lift/carry/push/pull objects that weigh 21-40 pounds.
● Rarely kneel/crawl, climb (ladders, scaffolds, or other), writing by hand, sort/file paperwork or parts, grasp forcefully.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:
May require extended hours and weekends
.
WORK STANDARDS:
● Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
● Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
● Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

Stanford is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Job Code:  4731/4732
Job Grade: G/H

My Submissions

Track your opportunities.

My Submissions

Similar Listings

University Libraries, Stanford, California, United States

📁 Information Technology Services

University Libraries, Stanford, California, United States

📁 Information Technology Services

University Libraries, Stanford, California, United States

📁 Information Technology Services

Global Impact
We believe in having a global impact

Climate and Sustainability

Stanford's deep commitment to sustainability practices has earned us a Platinum rating and inspired a new school aimed at tackling climate change.

Medical Innovations

Stanford's Innovative Medicines Accelerator is currently focused entirely on helping faculty generate and test new medicines that can slow the spread of COVID-19.

Technology

From Google and PayPal to Netflix and Snapchat, Stanford has housed some of the most celebrated innovations in Silicon Valley.

Advancing Education

Through rigorous research, model training programs and partnerships with educators worldwide, Stanford is pursuing equitable, accessible and effective learning for all.

Working Here
We believe you matter as much as the work

Group Dance Class In A Gym
Nora Cata Portrait

I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.

Nora Cata

School of Engineering

Students Working With A Robot Arm
Philip Cheng Portrait

I get to apply my real-world experiences in a setting that welcomes diversity in thinking and offers support in applying new methods. In my short time at Stanford, I've been able to streamline processes that provide better and faster information to our students.

Philip Cheng

School of Medicine

Students Working With A Robot Arm
Denisha Clark Portrait

Besides its contributions to science, health, and medicine, Stanford is also the home of pioneers across disciplines. Joining Stanford has been a great way to contribute to our society by supporting emerging leaders.

Denisha Clark

School of Medicine

Students Working With A Robot Arm
Laura Lind Portrait

I like working in a place where ideas matter. Working at Stanford means being part of a vibrant, international culture in addition to getting to do meaningful work.

Laura Lind

Office of the President and Provost

Getting Started
We believe that you can love your job

Join Stanford in shaping a better tomorrow for your community, humanity and the planet we call home.

  • 4.4 Review Ratings
  • 89% Recommend to a Friend
  • 90% Approve of President

View All Jobs