ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:
Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford’s mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought – preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California's Silicon Valley, on a scenic 8,180-acre campus.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high-quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet—one-third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners—Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.
“Students (Customers) First” is R&DE’s mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE’s belief is “students are never an interruption in our day; they are the reason we are here.”
R&DE’s dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone. R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.
This role is currently designated as hybrid and may provide incumbents with flexibility for partial telecommuting.
JOB PURPOSE:
Use critical thinking and independent judgment to provide guidance and consultation for employees and managers on general and fundamental HR issues. Make recommendations for successful implementation of and advise and interpret HR policies, practices, and processes. Facilitate HR programming for school/unit. May provide guidance and mentorship to junior HR team members. This position is 60% operational and 40% consultative.
CORE DUTIES:
Serve as subject matter expert to employees, managers and HR colleagues on Federal and State leave and disability laws, including the American with Disabilities Act (ADA), California Family Rights Act (CFRA), Fair Employment Housing Act (FEHA), Family Medical Leave Act (FMLA), Pregnancy Disability Leave Act (PDL), and California Workers Compensation Act.
Explain applicable laws, along with applicable Stanford University policy and disability benefits, including Voluntary Disability Insurance (VDI), Long Term Disability (VDI), Paid Family Leave (PFL), Workers’ Compensation Benefits (WC)
Facilitate leave and disability training for employees, managers and HR staff (as needed)
Advise on leave & disability documentation requirements, including how to revise documents to ensure all university and legal requirements are met
Support and/or implement leave & disability compliance programs
Compensation: Consult with managers on fundamental compensation-related matters (salary actions, bonuses, supplemental pay, assignment of employees to job titles), consulting with more senior HR team members and/or central compensation team on moderately complex matters as needed. Support the area's salary planning program to meet school/unit and university guidelines.
Disability and Leaves / Worker's Comp: Consult with managers on fundamental disability/leave and workers’ compensation matters (eligibility, process, accommodations), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers to meet the university's guidelines. Advise managers on interim staffing plans resulting from team member absences.
ELR: Consult with managers and provide recommendations on fundamental - employee labor relations matters (corrective action, investigations, workplace accommodations, wage/hour, layoffs, terminations). Consult with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers to meet university guidelines.
Employee Engagement: Contribute to the development of surveys and initiatives to assess and support a positive work environment for employees and managers. Consult with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers on creating and sustaining a positive work environment for their teams.
HRIS/People Analytics: Support fundamental functions, and record retention. Generate and explain standard reports (turnover, movement, accrual usage, etc.) to managers regarding their teams, utilizing human resources expertise to provide analysis and recommendations. Consult with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers on understanding, interpreting, and applying available reports.
Performance Management: Consult with managers on fundamental performance management matters (setting expectations and goals, regular check-ins, developing positive performance/behaviors, conducting annual reviews), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers on best practices to foster strong performance and meet university guidelines.
Talent Acquisition: Consult with managers on talent acquisition matters (creating job postings, determining job-specific competencies, interviewing tools & techniques, candidate selecting & onboarding), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers to foster a positive candidate experience and meet university guidelines. May oversee the school/unit’s onboarding and exit processes to ensure a smooth experience for employees.
Talent Development: Consult with managers and employees on talent development matters (aligning business goals with personal motivation & talents, promoting professional development opportunities, coaching/mentoring/networking), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Support the education and training of managers to foster a positive professional development experience for employees seeking growth.
Transactions: Monitor accuracy of transactions completed by junior team members. Process fundamental transactions and train others as needed on a case-by-case basis.
May be responsible for the management of direct reports, including their recruitment, onboarding, development, compensation, and performance management. Guide direct reports in providing fundamental and moderately complex HR support and services to employees and managers in the school/unit.
May audit or review the work and provide guidance to junior HR team members.
Maintain consistency with and support UHR and Stanford policies, procedures and requirements, and applicable local, state, and federal laws.
Facilitate initiatives to foster an inclusive workplace culture where all employees feel valued, respected, and empowered.
MINIMUM REQUIREMENTS:
Education & Experience:
Bachelor’s Degree and 4 years of relevant human resources experience or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Behavioral competencies: Refer to competencies for HR Support.
Technical competencies:
Strong HCM/ATS experience and proficiency with business applications, Microsoft Office suite, Google suite, etc.; knowledge and demonstrated experience in at least two human resources areas, including: employee relations, employment and labor law, compensation, staffing and employment, training and development, performance coaching and management, and organizational development. Demonstrated ability to manage sensitive issues with professionalism, confidentiality, and care.
Bilingual Spanish and other languages (Preferred)
Strong customer service experience and a proven ability to meet performance standards.
Strong problem solving, analytical and decision-making skills.
Strong organizational and case management skills.
Demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgement, tact and discretion.
Ability to work independently.
Ability to interpret the various health or disability plans and associated documentation.
Excellent written and verbal communication skills; ability to communicate complex benefits concepts in an understandable and emphatic manner.
Able to respond to complicated requests with authority, knowledge and judgement.
Demonstrated presentation and public speaking skills.
Strong computer skills, such as MS Office. PeopleSoft experienced preferred.
Familiarity with employee benefit programs and the relevant laws and regulations that govern them, including medical, dental, vision, life and short- and long-term disability, COBRA, ERISA, cafeteria plans etc.
Certifications and Licenses:
SHRM-CP / PHR preferred.
Certified Leave Management Specialist (Preferred)
PHYSICAL REQUIREMENTS:
Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.
Occasionally write by hand, twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, sort/file paperwork.
Rarely kneel/crawl, operate foot and/or hand controls.
WORKING CONDITIONS:
Travel on campus to schools/units, out of town.
WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
The expected pay range for this position is $77,843 - $97,344 per annum
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.
Nora Cata
School of Engineering
I get to apply my real-world experiences in a setting that welcomes diversity in thinking and offers support in applying new methods. In my short time at Stanford, I've been able to streamline processes that provide better and faster information to our students.
Phillip Cheng
Office of the Vice Provost for Student Affairs
Besides its contributions to science, health, and medicine, Stanford is also the home of pioneers across disciplines. Joining Stanford has been a great way to contribute to our society by supporting emerging leaders.
Denisha Clark
School of Medicine
I like working in a place where ideas matter. Working at Stanford means being part of a vibrant, international culture in addition to getting to do meaningful work.
Laura Lind
Office of the President and Provost
Join Stanford in shaping a better tomorrow for your community, humanity and the planet we call home.