Instructional Content Developer

To be successful in the role you will bring: 

• Bachelor’s degree and at least three years of relevant experience or combination of education and relevant experience.

• Instructional content development expertise:

• Knowledge of Andragogy and best practices associated with Adult Learning.

• Understanding of tech training best practices and experience developing training content for technology platforms.

• Demonstrated ability to translate technical documentation into effective and user-friendly training scripts.

• Ability to develop training content that provides not only technical instruction, but also communicates policy, business process, and best practices.

• Experience creating and managing content in Learning Management Systems (preferably Lessonly).

• Experience creating and managing content in Digital Adoption Platforms (preferably WalkMe).

• Business Acumen:

• Demonstrated ability to consult and work collaboratively with business partners, subject matter experts, technical resources, vendor partners, business partners and diverse groups and individuals at all levels of an organization.

• Demonstrated ability to contribute to the creation of an environment that is service-oriented, supportive, engaging and effective.

• Demonstrated excellence in client service skills and ability to learn business concepts quickly.

• Excellent project management skills and demonstrated ability to work on multiple projects concurrently.

• Outstanding writing, editing, critical reasoning, interpersonal and communication skills. Demonstrated ability to communicate complex concepts concisely and clearly and to convert technical or complex information and concepts into easily understandable text and illustrations.

• Preferred - Competent user of: 
  * Google Suite (Docs, Sheets, Slides and Shared Drives)
  * SmartSheet
  * Slack & Zoom

Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or global leader speak. 

• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums. 

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

More about us:

Introduction to the Office of Development and the Stanford Alumni Association:

The fundraising work of the Stanford Office of Development (OOD) underwrites every aspect of the university’s mission of teaching, research, service and patient care.  The gifts raised help us offer one of the most generous financial aid programs in the United States and carry out groundbreaking research that benefits people worldwide.  Last year, we raised over $1 billion in philanthropic gifts.

Separately, the Stanford Alumni Association (SAA) reaches, serves and engages all Stanford alumni and students, and fosters a lifelong intellectual and emotional connection between the University and its graduates.  We deliver the most effective alumni relations program anywhere in higher education, including a bimonthly magazine; online communication and networking tools; academic and social programming (on and off-campus); a worldwide travel/study program; and numerous Stanford-related products and initiatives.

Introduction Business Technology Services (BTS)

BTS serves the technology needs of OOD & SAA.  In addition to ongoing support, BTS, in partnership with Stanford’s UIT is accountable for the implementation of the ADAPT Program (Alumni and Development Applications Platform Transition).  ADAPT is a multi-year program that will migrate Stanford's 20+ year old PostGrads database and all its associated systems and processes (e.g., gift-processing, web presence, constituent management, event management, etc.) to a Salesforce platform or inter-related systems. The services BTS provides enables OOD, Stanford Alumni Association (SAA), and their campus partners to better serve, steward, and digitally engage the university's donors and alumni.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.