Information Technology Services
83295 Requisition #
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Minimum Requirements


Education and Experience

Two-year college degree and two or more years of relevant experience or a combination of education and relevant experience. Four-year college degree and 5 years of experience preferred.


Knowledge, Skills and Abilities

  • Strong communication and interpersonal skills.

  • Ability to provide excellent client service.

  • Ability to apply diagnostic techniques for problem troubleshooting.

  • Ability to lead projects requiring technical expertise and creativity in analysis and deployment of technology.\

  • Ability to apply information technology best practices, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.

  • Experience in providing computing support for complex scientific instrumentation and research data management strongly desired. 

Certificates and Licenses



Physical Requirements*

  • Constantly perform desk-based computer tasks.

  • Frequently sitting, use a telephone, grasp lightly/fine manipulation, bending, lifting, standing, and carrying equipment.

  • Occasionally lift/carry/push/pull objects that weigh 21-40 pounds.

  • Rarely kneel/crawl, climb (ladders, scaffolds, or other), writing by hand, sort/file paperwork or parts, grasp forcefully.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


Working Conditions

May require extended hours and weekends, on-call rotation.

Work Standards

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.

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