HR Operations Specialist

Core Duties*:

• Process a high volume of transactions using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications and related activities.
• Interpret and apply HR policies when answering client questions and processing transactions.  Continuously learn and adapt to new policies and procedures required to process and resolve personnel transactions, inquiries and issues.
• Provide direction to clients on how to submit transactions to the University HR Operations team and how to process directly into the HR system verbally and/or through job aids and templates.
• Escalate unique and/or complex HR transactions (e.g., retroactive increases, termination) to Team Lead or Senior Specialists for resolution.
• Based on audits conducted by school and VP areas, process transactions to correct employee records as needed.
• Perform audits of own work or that of others to ensure conformance and accuracy with established procedures.
• Process centralized operational work for all school and VP areas including, but not limited to, Tuition Grant Program applications, background checks and compliance, benefit contribution payroll adjustments, retiree records, Welcome Center hiring and enrollments, contributory retirement accounts for rehires, and STARS setups for new courses & learning groups. Respond to employee questions and perform corrections for these same university-wide operational processing functions.
• Make recommendations to improve departmental procedures and processes.
• Participate in system release and enhancement testing.

* - Other duties may also be assigned

To be successful in this position, you will bring:

• High school diploma, G.E.D, or equivalent and two years of relevant experience, or a combination of education and relevant experience.
• Demonstrated ability to take initiative and ownership of projects.
• Strong attention to detail and accuracy.
• Ability to learn and apply general human resources policies using problem solving skills.
• Ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgement, tact and discretion.
• Ability to consistently follow through with assignments and meet deadlines.
• Collaborative team player, able to work effectively on multiple assignments in a team environment
• Ability to multitask and to effectively organize workload.
• Excellent oral and written communication skills.
• Strong and effective interpersonal and customer service skills.
• Strong computer skills, including Microsoft Office suite (Outlook, Word, Excel, and PowerPoint).
• Familiarity with HR information systems, such as PeopleSoft, time/leave systems, and Taleo applicant tracking system

Physical Requirements:

• Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.
• Occasionally write by hand, twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, sort/file paperwork.
• Rarely kneel/crawl, operate foot and/or hand controls.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are not able to provide relocation for this position. Thank you for your interest!