Family Care Advocate

DESIRED QUALIFICATIONS:

• Experience working as a community health worker.
• Identification is shared with the communities we will serve, including bilingual capacity in English and Spanish, African-American or black race, history of using public health insurance (Medi-Cal).
• Communication skills and/or experience working with families under stress (eg, food insecurity, health challenged, etc.).
• Experiences locating appropriate resources and services for assistance of family needs in a timely manner.
• Ability to provide compassionate, empathetic responses to stress and guidance for stress reduction.
• Strong communication skills (interactions) with health insurance companies, local vendors for therapeutic services, community health organizations or schools.
• Attention to detail.
• Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Strict adherence to confidentiality.
• Ability to drive between Project sites.
• Willingness to participate in Equity Express Bus trips.
• Working knowledge of developmental disability, autism, and learning problems or experience working with individuals with developmental disability, autism, and learning problems or their family.

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor of Arts degree in an applicable social science related field, or combination of education and relevant experience in an applicable social science.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

·        General understanding of scientific theory and methods, typically gained through completion of an undergraduate degree in a related field.

·        General computer skills and ability to quickly learn and master computer programs.

·        Ability to work under deadlines with general guidance.

·        Excellent organizational skills and demonstrated ability to complete detailed work accurately.

·        Effective oral and written communication skills.

·        Ability to work with human study participants

CERTIFICATIONS & LICENSES:

None

PHYSICAL REQUIREMENTS*:

·        Frequently perform desk-based computer tasks, grasp lightly/fine manipulation, lift/carry/push/pull objects that weigh up to 10 pounds.

·        Occasionally stand/walk, sit, use a telephone, writing by hand, and sort/file paperwork or parts.

·        Rarely twist/bend/stoop/squat, kneel/crawl, rarely reach/work above shoulders, and operates foot and/or hand controls.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

·        May be exposed to blood borne pathogens.

·        May be required to work non-standard, extended or weekend hours in support of research work.

WORK STANDARDS

·        Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

·        Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

·        Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

All members of the Department of Pediatrics are engaged in continuous learning and improvement to foster a culture where diversity, equity, inclusion, and justice are central to all aspects of our work. The Department collectively and publicly commits to continuously promoting anti-racism and equity through its policies, programs, and practices at all levels.