Digital Library Product and Service Manager

MINIMUM REQUIREMENTS:

Education & Experience:

●     IT Business Analyst 2: Bachelors + 5 years experience or a combination of education and relevant experience.

●     IT Business Analyst 3: Bachelors + 8 years experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

●     Knowledge of computer system capabilities, business processes, and workflow.

●     Experience with enterprise applications and understanding of database and index driven applications.

●     Strong understanding of the software development life cycle.

●     Current knowledge of changes and advances in computer and data technology.

●     Skill in conducting interviews and facilitating group meetings.

●     Skill in developing and conducting training programs.

●     Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

●     Strong listening, negotiation, and conflict resolution skills.

●     Ability to develop and execute system test plans.

●     Ability to document business systems.

●     Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

●     Strong project management skills, interpersonal skills, and customer service orientation

●     Capabilities in the following: data mapping, conversion, table structure knowledge, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, fit/gap analysis, requirements documentation and process flow charting.

PHYSICAL REQUIREMENTS*:

●     Constantly perform desk-based computer tasks.

●     Frequently sit, grasp lightly/fine manipulation.

●     Occasionally stand/walk, use a telephone.

●     Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

●     Occasional work on weekends, evenings, holidays, and flexible shifts.

●     May have exposure to high voltage electricity, noise > 80dB TWA, confined spaces, and working at heights above 10 feet.

WORK STANDARDS:

●     When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.

●     Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

●     Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

●     Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University’s research, teaching, and clinical missions.

The expected pay range for IT Business Analyst 2 position is $125,557.00 - $154,213.00 per annum.  The expected pay range for the IT Business Analyst 3 position is $156,505.00 - $183,920.00. Stanford University provides pay ranges representing its good faith estimate of the salary the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. 

Why Stanford is for You:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

●      Freedom to grow. We offer career development programs, tuition reimbursement, and course auditing. Join a TedTalk, watch a film screening, or listen to a renowned author or global leader speak.

●      A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

●      A healthier you. Choose from hundreds of health or fitness classes at our world-class exercise facilities. We provide excellent health care benefits.

●      Discovery and fun. Stroll through historic sculptures, trails, and museums.

●      Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.