Digital Communications Specialist, Emergency Medicine (Hybrid Opportunity)

🔍 School of Medicine, Stanford, California, United States

📁: Marketing

📅   : Nov 11, 2024 Post Date

📅   : 105166 Requisition #

This position will be based on the Stanford campus and is a hybrid of working on-site and working from home, subject to operational need.

Stanford University Department of Emergency Medicine is seeking a highly motivated communications professional to join our team and help elevate the visibility of our world-class researchers, educators, and clinicians. This junior-level role reports to the Director of Communications and offers the opportunity to contribute to a wide array of communication efforts.

Approximately 50% of the role will focus on managing and growing the department’s social media channels, including developing original content and videos, crafting engaging campaigns, and increasing audience engagement, in collaboration with the Director of Communications. As part of content development, this role will frequently photograph and video various department events and trainings on and near Stanford University campus. This position requires some time spent on campus every week.

The role will also create the department’s weekly internal newsletter and provide minor website maintenance and updates.

This is a newly created position with the opportunity to shape your role and expand your responsibilities to fit your experience and skills.

Duties include:

Produce and curate digital content to engage users, increase user base, and grow channels. Optimize content delivery strategies; build content topics, tailor content to outlet platform, target specific audiences, and make editorial decisions.
Strategize to build and grow digital community through social media channels, paid advertising campaigns, blogs, and the web.
Manage social listening efforts based on comments and online conversations. Respond to reputation risks by taking appropriate action and recommend solutions to minimize harm.
Compile data, analyze and report on social media use. Analyze how content is performing and create reports with recommendations to management.
Build support for social initiatives among internal stakeholders by acting as internal advocate for digital community efforts, building support and driving digital best practices.
Contribute to overall development and refinement of digital community strategy, and innovative social initiatives by proposing and implementing recommendations.
Provide customer service to constituents across digital channels; Represent organization to constituents, campus, media.
Produce draft of weekly internal newsletter.
Provide maintenance support for the external department website.

* - Other duties may also be assigned.

DESIRED QUALIFICATIONS:

Proven experience with major social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.).
Basic photography and video skills.
Experience with basic graphic design and photo/video editing software.
Enthusiasm for social media and knowledge of digital marketing trends.
Experience translating social media analytics into recommendations.
Experience with HTML and website platforms (eg AEM, Squarespace).
Bachelor's degree in Communications, Marketing, Digital Media, or a related field.
Three years experience in strategic social media communications.
Prior work experience at Stanford University and/or in higher education.

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor's degree and minimum 1 year of relevant experience or a combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

Strong attention to detail and organizational skills.
Strong oral and written communication skills.
Highly organized and creative.
Ability to work independently to meet expected deadlines and schedules.
Demonstrated team player.

PHYSICAL REQUIREMENTS*:

Constantly perform desk-based computer tasks.
Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.
Occasionally grasp forcefully, writing by hand.
Rarely sort/file paperwork.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

Occasional work on evenings and weekends.

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $81,309 to $93,494 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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