Thanks for your interest in the Customer Service & Banking Associate position.
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To be successful in this position, you will bring:
- High school diploma and two years of customer service experience, or combination of education and relevant experience.
- Strong verbal and written communication skills. Previous customer facing role/call center experience is a plus. Must demonstrate a high degree of professionalism in their work and ability to interact successfully with a wide variety of internal and external customers.
- General understanding of cash handling and reconciliation is desired. Previous banking/accounting experience is also a plus.
- Good computer skills and strong attention to detail.
- Integrity and the ability to work with highly confidential material is a must.
- Ability to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency.
- Excellent follow-through, tact, integrity, ability to multi-task, and manage confidential information are a must.
- Must be able to demonstrate solid retention of information to identify, implement and complete any necessary solutions within department policy.
Why Stanford for you:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide excellent retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, swim in our Olympic-sized pool, or choose from hundreds of health and fitness classes at our world-class exercise facilities. We also provide highly competitive health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails and museums.
- Enviable resources. Enjoy free commute programs, ridesharing incentives, discounts and more!
*The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
*Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.