Content Operations Specialist

Education & Experience:

Bachelor's degree plus two years of relevant experience, or combination of education and relevant experience.

• 2+ years of editing on Premiere / Adobe Creative Cloud (Junior to Senior video editor)
• 1 + years of working within a VCMS
• Managing large volumes of video asset content and quality control.  
• Scheduling encodes on multiple capture systems.
• Publishing videos to different platforms.
• Basic understanding of how video servers work.
• Flexibility to adapt well to changing schedules, priorities and staff, faculty or student requests.
• Technical experience using digital media equipment.
• Ability to work independently as well as effectively in a collaborative team environment.
• Excellent interpersonal skills, mature judgment, and diplomacy required to interact effectively with and provide customer service to a broad audience.
• Excellent time management, communication skills, verbal and written.
• Authentication procedures including registering new user and guest accounts, and enabling access to secure online course content.

Knowledge, Skills and Abilities:

• Current knowledge of the latest software and design standards.
• Ability to define and solve logical problems for technical applications.
• Knowledge of and ability to select, adapt and effectively use a variety of programming methods.
• Ability to plan, design, develop, and evaluate engaging multimedia learning/training objects.
• Knowledge of instructional design methodologies, pedagogical issues, and best practices for classroom, online and hybrid learning.
• Strong knowledge of learning management systems and various classroom and online learning technologies.
• Ability to recognize and recommend necessary changes in user and/or operations procedures.
• Basic knowledge of software engineering principles.

Certifications and Licenses:

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job