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Qualifications
- Experience managing and implementing enterprise class applications and systems
- A Bachelor's degree in Computer Science or related field, plus 5+ years of experience leading a deep-technical support team, or an equivalent combination of education and experience desired.
- Ability to work comfortably in a systems development environment with concurrent tasks and changing priorities/resources is required.
- Experience supporting applications in an academic environment. Prior experience supporting a healthcare environment is a plus.
- Ability to communicate effectively and excel in tasks that involve conflict management, diplomacy, and timely decision-making.
- Experience developing new or identifying process improvements; and fostering adoption.
- Exceptional customer relationship skills, consensus building skills, and ability to establish effective working relationships in a diverse and distributed organization; flexible in adapting to clients’ changing needs.
- Ability to resolve issues of cross- organizational escalation or lines of responsibility; ability to anticipate impact on clients and other stakeholders.
- Skilled at developing and maintaining productive working relationships with project sponsors, key customers, and team members.
- Experience with managing projects involving application evaluation, implementation and upgrades.
- Experience hiring, supervising, coaching and performance management required.
Stanford University’s commitment to safely and effectively meet the public health challenge presented by COVID-19 extends to ensuring University employees may work from home, or another off-site location, where determined appropriate, whenever necessary through the end of March 2021. The department will give reasonable notice when employees are expected to return to work at the Redwood City campus.
Why Stanford is for You:
- Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun! Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more.
- Redwood City. Our new Stanford Redwood City campus, opened in Spring 2019, is the workplace for approximately 2,700 staff, including University IT, whose jobs are important to supporting the University’s mission. The campus offers amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a childcare center for Stanford families.
How to Apply
We invite you to apply for this role by clicking on the “Apply for Job” button. Please submit your resume and a one-page cover letter along with your online application.
Relocation or sponsorship will not be provided for this position.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.