Business Solutions Manager

MINIMUM REQUIREMENTS:

• A four-year degree, a strong systems background, and five years of progressively responsible experience administering business operations in an academic environment.
• Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Manage resources in accordance with project/task scopes and schedules.
• Must be detail oriented with experience and expertise in documenting projects, meeting minutes, action items and discussion/decisions from project teams.
• Ability to work independently and exercise sound judgment, to manage critical issues, and to utilize problem analysis techniques.
• Ability to lead diverse and inclusive work teams toward common vision or goal(s); establishes oneself as an essential team contributor; Tact, confidentiality, political astuteness and emotional maturity are essential in working with a diverse population of constituents and attitude of service to others.
• Capacity to work in a high-pressure, demanding environment utilizing good judgment, sound decision-making skills and excellent customer service.  Requires a high tolerance for ambiguity and extensive consultation for achieving consensus and to earn broad administrative support on matters impacting the project and the department.
•  Demonstrated ability to effectively problem-solve and manage a variety of complex projects and initiatives independently and with minimal direction or supervision.
• Successfully combine hard (e.g. technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g. people skills, communication, such as active listening, interpersonal and intrapersonal relationship, team work, emotional intelligence, collaboration/conflict management ) to meet position requirements;
•  Excellent oral and written communication skills, with demonstrated ability to communicate effectively in verbal and written formats including experience presenting and leading meetings with senior management.
• Demonstrates agility to lead change
• Demonstrates effective emotional intelligence, especially in situations with time constraints

DESIRED REQUIREMENTS*:

• Detailed knowledge of technical aspects of Stanford's student housing systems is a plus. Ability to identify, troubleshoot, test, and resolve technical problems with internal and external systems.
• Experience in translating user requirements into effective and functional designs employing best practices and current technology.
• Strong capabilities in functional analysis, fit/gap analysis, requirements documentation and process flow charting, presentation of options and solutions facilitation, issues analysis and resolution, coordination of user acceptance and sign-off, and business process improvement.
• Proven ability and success in exercising sound decision-making and independent judgment to search out, identify, clarify and resolve complex problems that lead to the appropriate course of action within the context of University and Student Housing policies and established standards and protocols.
•  Knowledge of programming logic and relational database architecture
• Some SQL and Java experience desirable
• Experience developing and writing specifications for business reports combining information from various databases
• Detail oriented including knowledge of basic accounting principles. Able to provide financial audits
• Ability to write and edit RFP and RFI documents when reviewing and implementing new systems
• Mastery of software product life cycle and associated best practices
• Savvy with both technology infrastructure and knows how to use technology in streamlining business processes
• Experience using Oracle, People Soft, and reporting systems such as Report Mart, Business Objects, or OBIEE is helpful. Advanced knowledge of Excel required.
• Ability to work with business partners and staff to provide testing of system enhancements and implement changes in production environments within very short time frames

Certifications and Licenses:

Requires valid California State Driver’s License

PHYSICAL REQUIREMENTS*:

• Frequently sit, perform desk-based computer tasks.
• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

"Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job."

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.