Box Office Manager, Stanford Ticket Office

🔍 Office of Public Affairs, Stanford, California, United States

📁: Administration

📅   : May 20, 2019 Post Date

📅   : 82582 Requisition #

Thanks for your interest in the Box Office Manager, Stanford Ticket Office position. Unfortunately this position has been closed but you can search our 629 open jobs by clicking here.

Education and Experience:

Bachelor’s degree and three years of relevant experience, preferably in event ticketing/registration or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Proficiency in event ticketing and registration systems is highly desirable but not required if candidate demonstrates ability to quickly learn and master point of sale systems as well as other software systems and tools.
• Minimum of one year experience with supervising and scheduling staff and three or more years of customer service.
• Must possess strong written and oral communication skills.
• Experience in accounting, cash handling, finance, and audit procedures.
• Must work evenings and weekends on a regular basis.
• Demonstrated superior customer service and interpersonal skills, and the ability to diplomatically interact with various STO constituents.
• Demonstrated ability to multi-task and prioritize own work and projects.
• Demonstrated excellent organizational, time management and problem-solving skills.
• Ability to routinely and independently exercise sound judgment in decision making.
• Demonstrated experience working independently and as part of a team.
• Proficiency in Microsoft Office Suite (in particular intermediate to advanced Excel skills).
• Strategic thinking that can drive multiple, concurrent projects to completion and meet all deadlines.

Certifications and Licenses:
None

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently stand/walk, sitting, grasp lightly/fine manipulation.
• Occasionally use a telephone.
• Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

• Frequent work on evenings and weekends.
• Work extended hours when needed.
WORK STANDARDS:
• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:
• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ride-sharing incentives, discounts and more!

How to Apply

We invite you to apply for this position. To be considered, please submit a cover letter and résumé along with your online application. Your detailed cover letter should describe your interest in the position and what skills, abilities, and experiences you would bring to it.

Job Code: 4624

Grade: F

Additional Information