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CORE DUTIES*:
- Review documents and forms for
completeness, track files for follow up and distribute for review.
- Research and resolve routine
issues, refer complex issues to other staff.
- Input data, update electronic
databases, web sites, literature, and associated materials. May collect,
gather and validate data, prepare basic reports.
- Coordinate logistics for
outreach activities, meetings, and events.
- Respond to routine inquiries
from students, instructors, external constituents, and staff.
- Serve as a subject matter
resource to students and other departments.
- Contribute to general office
administration and process improvements.
- May train and direct day to day
activities of student and temporary workers.
* - Other duties
may also be assigned
MINIMUM
REQUIREMENTS:
Education &
Experience:
Associates degree
and one year of relevant experience, or combination of education and relevant
experience.
Knowledge, Skills
and Abilities:
- Strong written and verbal
communication skills.
- Basic computer skills,
including experience with Microsoft Office Suite.
- Customer service skills.
- Basic office administration
skills.
- Ability to learn compliance
with legal, financial, and university policies and external regulations.
Certifications and
Licenses:
None
PHYSICAL
REQUIREMENTS*:
- Frequently sit, perform
desk-based computer tasks.
- Occasionally stand, walk,
twist, use fine manipulation, grasp, use a telephone, write by hand, sort
and file paperwork, lift, carry, push, and pull objects that weigh up to
10 pounds.
* - Consistent
with its obligations under the law, the University will provide reasonable
accommodation to any employee with a disability who requires accommodation to
perform the essential functions of his or her job.
WORKING CONDITIONS:
- Occasional work during weekends may
be required.
WORK STANDARDS:
- Interpersonal Skills:
Demonstrates the ability to work well with Stanford colleagues and clients
and with external organizations.
- Promote Culture of Safety:
Demonstrates commitment to personal responsibility and value for safety;
communicates safety concerns; uses and promotes safe behaviors based on
training and lessons learned.
- Subject to and expected to
comply with all applicable University policies and procedures, including
but not limited to the personnel policies and other policies found in the
University’s Administrative Guide, http://adminguide.stanford.edu.
Job Series: Student
Services
Job Code: 7500
Job Grade: E
*- Stanford is an equal opportunity
employer and all qualified applicants will receive consideration without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, or any other characteristic protected by
law.
*- Visa
sponsorship is not available for this position.
All candidates must be eligible to work in the U.S.