Assistant Head, Access Services (User Experience & Privileges)

MINIMUM REQUIREMENTS:

Education & Experience:

•  MA or MLIS degree from an ALA-accredited graduate school is required or equivalent in training and experience.
• Minimum of four years of relevant experience with supervisory experience, preferably in a university or research institution.
• Minimum of four years’ experience of administration of a building access control system.
• Demonstrated record of innovation in developing, implementing or promoting library services.

 Knowledge, Skills, and Abilities:

•  Substantial knowledge of and experience with circulation services and ILS database, preferably SirsiDynix Symphony Integrated Library Systems and ability.
• Substantial knowledge of the academic information ecosystem, including current trends and issues.
• Working knowledge of technologies for workplace administration, library applications and public computing.
• Substantial knowledge of customer service principles and demonstrated experience with working with diverse clientele in a busy service-focused environment.
• Demonstrated initiative in fostering new ideas and implementing change.
• Experience with implementing new technology and automation.
• Ability to work independently and collaboratively.
• Persuasive and thorough communication.
• Ability to manage resources and staff effectively.
• Ability to build and maintain teams and positive workplace culture, and foster an environment of diversity and inclusion.
• Excellent organizational skills, proven problem-solving ability, and flexibility.
• Excellent oral, written, and interpersonal communication skills.

 Physical Requirements*:

• Constantly perform desk-based computer tasks.
• Frequently sitting, grasping lightly/fine manipulation.
• Occasionally stand/walk, lift/carry/push/pull objects that weigh 11-20 pounds.
•  Occasionally writing by hand, use of a telephone.
• Rarely push and maneuver a fully-loaded cart weighing up to 650 pounds that requires an initial push force up to 50 pounds.

 *Consistent with its obligations under the law, the University will provide reasonable accommodations to any employee with a disability who requires an accommodation to perform the essential functions of his or her job.

Working Conditions:

•  Occasional extended hours and weekends.
• Occasional overnight travel.
• May be exposed to dust and mold from some library collections.

  Work Standards:

•   Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates a commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
•  Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

 Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University’s research, teaching and clinical missions.

We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community.

Why Stanford is for You:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

●Freedom to grow. We offer career development programs, tuition reimbursement, and course auditing. Join a TedTalk, watch a film screening, or listen to a renowned author or global leader speak.

●A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

●A healthier you. Choose from hundreds of health or fitness classes at our world-class exercise facilities. We provide excellent health care benefits.

●Discovery and fun. Stroll through historic sculptures, trails, and museums.

●Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.